Shipping and R&E Policy

SHIPPING POLICY

We currently deliver within Singapore, and ship to selected international countries (taxes and import duties may apply). We offer free delivery for all orders within Singapore for purchases SGD100 and above. All orders within Singapore will be delivered within 3 to 5 working days. Shipping fees as well as delivery estimates are shown for each shipping method. Shipping fees are based on actual product weights or dimensions. 

RETURN AND EXCHANGE POLICY

Defective items can be exchanged within 14 days of purchase, but must be returned in an unused condition, in their original state and packaging. An original receipt must be produced to show proof of purchase in Singapore. All goods purchased outside of Singapore are not eligible for exchange or return. For all exchange queries, please contact us at contacthidden.sg@gmail.com.